Terms of Service

Last Updated: August 13, 2026

Welcome to LeratoBra. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.

1. General

This website is operated by LeratoBra.

Throughout the site, the terms "we," "our," and "us" refer to LeratoBra.

By using this website, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible.

However:

  • Product colours may vary depending on your screen.
  • Product images are for illustration purposes.
  • Minor differences between images and the delivered product may occur.

We reserve the right to discontinue any product at any time.

3. Pricing

All prices displayed on our website are shown in South African Rand (ZAR).

Prices may change without prior notice.

If a pricing error occurs, we reserve the right to cancel affected orders and issue a full refund.

4. Orders

Once your order has been placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraud
  • Payment authorization failure
  • Incorrect pricing
  • Product availability
  • Violation of these Terms

If your order is cancelled after payment, you will receive a full refund.

5. Payment

We currently accept secure payments through:

  • Visa
  • Mastercard
  • Apple Pay
  • Shop Pay (where available)

Payments are processed by secure third-party payment providers.

LeratoBra never stores your full payment card information.

6. Shipping

Orders are processed within 1–3 business days.

Estimated delivery within South Africa is 6–10 business days after dispatch.

Delivery times are estimates and may vary due to courier delays or circumstances beyond our control.

7. Returns & Refunds

We proudly offer a 90-Day Money-Back Guarantee.

To qualify for a return:

  • The return request must be made within 90 days of receiving your order.
  • The item should be returned in its original condition, with tags and packaging where reasonably possible.
  • Proof of purchase may be required.

If your item is defective, damaged, or incorrect, please contact us as soon as possible so we can assist you.

For full details, please refer to our Refund Policy.

8. Promotions & Discounts

Discount codes:

  • Cannot be exchanged for cash.
  • Cannot be combined unless otherwise stated.
  • May expire without notice.
  • May be withdrawn at any time.

9. Intellectual Property

All content on this website—including text, graphics, logos, product descriptions, images, videos, designs, and branding—is the property of LeratoBra or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with the website's security.
  • Submit false or misleading information.
  • Introduce malicious software or harmful code.
  • Infringe on the rights of others.

11. Limitation of Liability

To the maximum extent permitted by law, LeratoBra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded under applicable law.

12. Force Majeure

LeratoBra shall not be responsible for delays or failure to perform caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Strikes
  • Government actions
  • Pandemic-related disruptions
  • Courier service interruptions
  • Power outages
  • Internet failures

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of South Africa, without prejudice to any mandatory consumer rights that may apply.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

LeratoBra

📧 Email: support@leratobracape.co.za

🕒 Customer Support: Monday – Friday, 9:00 AM – 5:00 PM (SAST)

We aim to respond to all enquiries within 24–48 business hours.